Shipping and Handling Fees
Please check the product page to confirm on the shipping, delivery, or handling charges before checking out. No refunds for shipping or handling fees will be made once the order is placed.
If you are taking advantage of a promo code or discount, the reduction is applicable only toward the price of the product(s). They cannot be applied towards Beyond Braille’s Shipping and Handling fee or convenience fee.
After ordering online, you will receive an email confirmation from us, containing your order details (if you have provided your email address). Beyond Braille will normally confirm receipt of your order within a few minutes of ordering. Please refer to the product page to find out the estimated delivery duration for your respective product and your destination. Beyond Braille endeavors to deliver an order by the date requested. However, this is not always possible due to unforeseen circumstances or events beyond our control. You agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancel an order.
Please take care to enter all delivery details correctly. Incorrect information can result in delays in delivery. For deliveries to business addresses, you must include the business name with your order.
It is your responsibility to inform Beyond Braille immediately if an order has not arrived. If you wish to query a delivery, please get in touch with us at [email protected]. You can track your order directly at the courier merchant site. Orders will not be dispatched until payment is received in full by Beyond Braille.
No deliveries are made on weekends or public holidays. Orders placed during bank holidays or public holidays will be processed the next working day.